Humley’s Digital HR Assistant is a ready to use multi-channel conversational interface which enables employees and line managers to ask queries, request documentation, input data, and even make requests within one platform, 24/7. giving employees instant access to all the information they need, whenever and wherever they need it.
The integration with BambooHR means that the Assistant can retrieve and update information within the system in a matter of seconds, leading to improved employee experiences and freeing up HR Teams to focus on more strategic and higher-value tasks.
Humley’s HR Assistant is available on-demand 24/7 and comes pre-configured with all of the common HR experiences from annual leave requests, to payroll and onboarding – enabling HR Teams to automate 80% of typical HR requests resulting in an average 30% time-saving, whilst still providing a personalised and natural experience for employees.
This in combination with, Humley’s application of best of breed Intelligent Automation technologies, including Natural Language Processing, AI and Machine Learning and automated no-code set up means customers can deploy a use case in less than 60 minutes.
The platform can be integrated with a wide variety of communication channels including Voice, Mobile (WhatsApp, SMS and bespoke applications), Instant and desktop messengers (Workplace by Facebook, Slack, Microsoft Teams and many more).
Out of the box integrations for BambooHR adhering to the documented API. Requests can be incorporated into projects straight away, or edited when required.
OKRs / Goals
12 Pre-built user journeys utilising Humley technology to present, capture and update employee information directly into BambooHR. These include updating employee information, retrieving the amount of available holiday or retrieving who is out of the office.
Humley orchestrates the best market AI providers in addition to presenting their own, Octavo. The rapid training of conversational material enables quick use and adoption of the system. Octavo also generates additional training material automatically, handling all an end user can ask.
Humley’s Digital HR Assistant streamlines the processing of employee communications, queries and requests through an easy to use conversational interface.
In addition to the Assistant’s ability to provide responses based on ingested handbooks and knowledge bases, it is able to retrieve and update information contained within an organisation’s BambooHR system using secure in conversation logins.
There are currently 12 Pre-built user journeys utilising Humley technology to present, capture and update employee information directly into BambooHR. These include updating employee information, retrieving the amount of available holidays or who is out of the office.
|BambooHR Field||Sync Direction||Humley Field||Field Logic or Notes|
|Employee #||Employee ID||This is the identifying field for the integration. The two systems Employee #/ID must match.|
|address1||address1||The employee's first address line.|
|address2||address2||The employee's second address line.|
|bestEmail||bestEmail||The employee's work email if set, otherwise their home email.|
|city||city||The employee's city.|
|country||country||The employee's country.|
|dateOfBirth||dateOfBirth||The date the employee was born.|
|department||department||The employee's CURRENT department.|
|division||division||The employee's CURRENT division.|
|ethnicity||ethnicity||The employee's ethnicity.|
|firstName||firstName||The employee's first name.|
|fullName5||fullName5||The employee's full name without their preferred name, first name first. (e.g., John Quentin Doe). Read only.|
|gender||gender||The employee's gender (Male or Female).|
|hireDate||hireDate||The date the employee was hired.|
|homePhone||homePhone||The employee's home phone number.|
|id||id||The employee ID automatically assigned by BambooHR. Read only.|
|jobTitle||jobTitle||The CURRENT value of the employee's job title, updating this field will create a new row in position history.|
|lastName||lastName||The employee's last name.|
|location||location||The employee's CURRENT location.|
|maritalStatus||maritalStatus||The employee's marital status (Single, Married, or Domestic Partnership).|
|nationality||nationality||The employee's nationality|
|payRate||payRate||The employee's CURRENT pay rate (e.g., $8.25).|
|payRateEffectiveDate||payRateEffectiveDate||The day the most recent change was made.|
|payType||payType||The employee's CURRENT pay type. ie: "hourly","salary","commission","exception hourly","monthly","weekly","piece rate","contract","daily","pro rata".|
|paySchedule||paySchedule||The employee's CURRENT pay schedule.|
|payFrequency||payFrequency||The employee's CURRENT pay frequency. ie: "Weekly", "Every other week", "Twice a month", "Monthly", "Quarterly", "Twice a year", or "Yearly"|
|ssn||ssn||The employee's Social Security number.|
|supervisor||supervisor||The employee’s CURRENT supervisor. Read only.|
|supervisorId||supervisorId||The 'employeeNumber' of the employee's CURRENT supervisor. Read only.|
|supervisorEId||supervisorEId||The ID of the employee's CURRENT supervisor. Read only.|
|supervisorEmail from||supervisorEmail||The email of the employee's CURRENT supervisor. Read only.|
|workEmail||workEmail||The employee's work email address.|
|Vacation Hours Available||Holiday Allowance||The available holiday for an employee|
|zipcode||zipcode||The employee's ZIP code.|