AtSpoke

Overview

atSpoke is a modern workplace service desk that helps teams deliver better employee service faster. Purpose built for today’s dispersed workforce, internal support teams resolve requests faster and get more done in one place, and employees get convenient and immediate self-help in the tools they already use. atSpoke seamlessly combines intuitive ticketing, conversational interface, end-to-end machine learning, and an integration command center in one solution. With atSpoke, everyone is their most productive wherever they are.

Integration

Get full employee context on atSpoke requests and user profiles automatically from BambooHR. Employee attributes like job title, start date, location etc. are automatically synced to their atSpoke profiles. This allows team members to have full employee context on a request without having to context-switch or pivot to third-party apps. Additionally, atSpoke users can take BambooHR actions like get employee’s time off balance or approve PTO without leaving atSpoke.

BambooHR Field
Sync Direction
AtSpoke Field
Name
Name
Email
Email
Job Title
Job Title
Department
Team
Employment Status
Employment Status
Manager
Role
Manager Name
Manager
Manager Email
Manager Email
Phone
Phone

Publisher

AtSpoke

Updated: 08/31/2020

Email Support:

[email protected]

Support Hours:

9am PST - 6pm PST